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Privacy Policy/ T&C- Updated November 2022

Terms & Conditions

By purchasing any form of membership at Wharf Pool Fishery Ltd you confirm that you have read and agreed to abide by, the rules as stated on the following pages of this website.

You agree that breaking these rules will result in the loss of your membership with no refund being given.

If you obtained the password for one of our renewal pages without being invited to apply, your membership will not be processed and your payment will be refunded within 28 days.

Once your membership has been paid in full, we will send you an email confirming that you may attend the venue and fish. This email will also detail any non angling visitor permits which have been purchased and any junior angling permits which have been purchased.

You must present this emailed confirmation to a bailiff upon request along with a form of photo i.d such as a driving licence or passport. The names on the documents MUST match.

Who are we ?

We are Wharf Pool Fishery Ltd, registered business address 4 The Candlemakers, Temple Farm Industrial Estate, Southend on Sea, Essex, SS2 5RX.

UK Company number 14463159. We have a website

How do we collect information from you?

We collect information from you when you contact us by email or phone, place an order or make an enquiry via our websites.

Reasons/purposes for processing information

We process and retain personal information only to enable us to provide our services to our fishery members, process their applications, improve our website and to maintain our own accounts and records. 

This website is not intended for children and we do not knowingly collect any data relating to children.

Wharf Pool Fishery Ltd appreciate that your personal data is important to you and will never pass or sell your information to anyone else for mailing or marketing purposes.

As an existing member of Wharf Pool Fishery or as someone who has contacted us, you may receive emails from us. 


Your personal data may be shared with reputable external companies to enable the fulfilment of your order and for us to request (from you) a review of our service. This enables us to continue to provide the best possible levels of customer service.

Type/Classes of information processed

Reputable third-party banking institutions (including PayPal and WorldPay) handle our credit card transactions.

  • They receive information needed to verify and authorise your payment card and to process your order

  • All such organisations are under strict obligation to keep your personal information private

  • Wharf Pool Fishery Ltd do not hold any customer payment information 


We process information relating to the above 


This information may include:

‡Personal details
‡Goods and services purchased
‡Who the information is processed about

Your IP address

Which pages of our websites you visit

We process personal information about:



Who the information may be shared with

We sometimes need to share the personal information we process with the individual themselves and also with other organisations. Where this is necessary we are required to comply with all aspects of the Data Protection Act (DPA). What follows is a description of the types of organisations we may need to share some of the personal information we process with for one or more reasons. Where necessary or required we share information with:

‡Family, associates and representatives of the person whose personal data we are processing
‡Business associates
‡Financial organisations
‡Central government
Police Forces


It may sometimes be necessary to transfer personal information overseas. When this is needed information is only shared within the European Economic Area (EEA). Any transfers made will be in full compliance with all aspects of the law.


How long will we use your data for? 

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, This may include accounting purposes or legal requirements.

Right to Access Information/Right to be Forgotten

If you would like to receive a copy of any personal data we hold, please click the following link to email us . We will reply within 1 month.

If you would like us to delete any personal data we hold please click the following link to email us We will reply within 1 month.

Please include your full name, mobile number and email address to enable us to confirm your identity and contact you regarding your request.


How we use Cookies

Cookies are very small text files that are stored on your computer when you visit some websites. 
We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process.
You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.

The following is strictly necessary in the operation of our website.

This Website Will:

Remember what is in your shopping basket
Remember where you are in the order process


The following are not Strictly Necessary, but are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously).

Functional Cookies

This Website Will:

Track the pages you visit via Google Analytics

Targeting Cookies

This Website Will:

Allow you to share pages with social networks such as Facebook (If available)

This website will not:

Share any personal information with third parties.


Except as specifically stated on this site, neither Wharf Pool Fishery Ltd nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. Partners and employees of this company may not be held liable for damages relating to either the capital cost of any equipment purchased from Wharf Pool Fishery Ltd. 


It is a crime to use a false name or a known invalid credit card to order. Anyone caught wilfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law. We track the electronic ‘fingerprints’ of every order placed on this website to enable us and all legitimate crime prevention and prosecution authorities to trace individual users engaging in criminal activities on our website.


Wharf Pool Fishery Ltd reserves the right to modify these terms at any time without prior notice. Any modification of these terms will be deemed to be effective from the date and time of posting on the Wharf Pool Fishery web site.

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